Terms of Service

1. Business Information

Atlanta Tint Lab provides professional window tinting services for automotive, residential, and commercial applications in Marietta, Georgia and surrounding areas.

For questions, please contact:

• Phone: (404) 465-2393
• Contact Page: atlantatintlab.com/contact

2. Services Provided

Atlanta Tint Lab offers, but is not limited to:

• Automotive window tinting
• Window tint removal
• Residential and commercial window tinting

All services are performed based on the specifications agreed upon at the time of booking.

3. Appointments, Deposits & Payments

Booking Policy

• Appointments are not confirmed until a deposit or full payment is received.
• Atlanta Tint Lab reserves the right to decline or cancel any appointment at its discretion.

Deposits

• A deposit is required to secure your appointment.
• Deposits are non-refundable, except where otherwise stated.
• Deposits may be applied toward the total service cost.

Payment Terms

• Remaining balances are due upon completion of services.
• We accept approved payment methods as listed on our website.

No-Show & Late Policy

• Customers arriving more than 15 minutes late may need to reschedule.
• Failure to show up for your appointment will result in forfeiture of your deposit.

4. Cancellations & Rescheduling

• Appointments must be canceled or rescheduled at least 24 hours in advance.
• Same-day cancellations or missed appointments will result in loss of deposit.
• Rescheduling requests are subject to availability.

5. Window Tinting Expectations

By receiving window tinting services, you acknowledge:

• Bubbles, haze, and water pockets are normal after installation and will dissipate during the curing process.
• Cure time typically ranges from 3 to 7 days, depending on weather conditions.
• You must not roll down your windows for at least 3–5 days after installation.
• Failure to follow these guidelines may impact the final result and void any applicable warranty.

6. Pre-Existing Conditions & Risk Disclosure

Atlanta Tint Lab is not responsible for issues resulting from pre-existing conditions, including but not limited to:

• Scratches or damage to glass
• Worn or defective window seals
• Existing or improperly installed tint
• Fragile, aftermarket, or previously repaired glass
• Damage to rear defroster lines during tint removal

By proceeding with services, you acknowledge these risks.

7. Warranty Disclaimer

Film Warranty

Window film products may include a manufacturer warranty covering defects such as peeling, bubbling, or discoloration.

Workmanship Warranty

Atlanta Tint Lab may provide a limited workmanship warranty, covering installation-related defects.

Warranty Limitations

Warranties do not cover:

• Physical damage
• Improper care or cleaning
• Rolling windows down before recommended cure time
• Normal wear and tear

All warranty claims must be inspected and approved by Atlanta Tint Lab.

8. Refund Policy

• All services are non-refundable once completed.
• If you experience any issues, you must return to Atlanta Tint Lab for inspection and correction.
• We reserve the right to repair or replace defective work instead of issuing a refund.

9. Customer Responsibilities

Customers agree to:

• Remove all personal belongings from the vehicle prior to service
• Ensure the vehicle is accessible and ready at the scheduled time
• Disclose any known issues with windows, electronics, or previous tint

Failure to do so may impact service quality and results.

10. Tint Shade & Legal Compliance

• Customers are responsible for selecting their desired tint shade.
• Atlanta Tint Lab does not guarantee compliance with local or state tint laws.
• You accept full responsibility for any legal consequences related to your tint selection.

11. Limitation of Liability

To the fullest extent permitted by law:

• Atlanta Tint Lab shall not be liable for any indirect, incidental, or consequential damages.
• Liability is limited to the total amount paid for the services performed.
• We are not responsible for loss of vehicle use, time, or inconvenience.

12. Chargebacks & Disputes

By purchasing services, you agree to:

• Contact Atlanta Tint Lab directly through our contact page to resolve any issues before initiating a chargeback or dispute.
• Acknowledge that services are rendered as agreed upon at the time of purchase.

Unauthorized chargebacks may be disputed and pursued to the fullest extent permitted by law.

13. Right to Refuse Service

Atlanta Tint Lab reserves the right to refuse service to any customer for reasons including, but not limited to:

• Unsafe vehicle conditions
• Inappropriate behavior
• Unrealistic or unreasonable expectations

14. Media & Marketing Consent

Atlanta Tint Lab may take photos or videos of vehicles for marketing and promotional purposes. If you do not wish to have your vehicle photographed, you must notify us in writing prior to service.

15. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of the State of Georgia.

16. Changes to Terms

Atlanta Tint Lab reserves the right to update or modify these Terms of Service at any time without prior notice. Updates will be posted on this page with a revised effective date.

17. Acceptance of Terms

By booking an appointment, submitting payment, or using our services, you acknowledge that you have read, understood, and agree to these Terms of Service.